How to create a Culture Bump Trivia
1. Complete all 8 steps on a culture bump.
Pinpoint the bump = I had a culture bump with a man from Japan when we were greeting one another and I thought it was awkward.
Describe what the other person(s) did = He bowed and said, “Hello.”
Describe what you did = I put out my right hand and said, “Hello.”
List the emotions you felt when the bump happened = I felt shocked, embarrassed, confused, nervous and off-balance, insecure.
Find the universal situation in the culture bump = Responding to meeting someone in a professional capacity for the first time.
Describe what you would do or would expect others to do in that universal situation = I would look them in the eye, take their hand, and give a firm shake for about 2 seconds.
List the qualities you feel that action demonstrates = When I do this, I think this demonstrates that I am trustworthy and someone that they can depend on.
Ask or think about how those qualities are demonstrated by other people. When I think about this, I really don’t know how other cultures determine if someone is trustworthy. But this opens the possibility that I need to learn more information about something I was unconsciously unaware about.
2. Write a 3 or 4 sentence story about the bump. Be sure to assign names to the characters. For example:
Trivia Story Jane Morehead was meeting a business associate for the first time from another country at the airport. She walked up to him and put her hand out while saying “hello” and he bowed and said, “Hello.” Jane felt confused.
3. Ask a question about the name of the culture of the “Other” person in the story.
Remember the cultures might be rural/urban; elderly/young; blue collar/white collar; Be sure to give 4 examples to choose from.
Question 1 What country or region do you think the business associate might be from?
3. Ask another question about identifying the culture bump in the story. Again give choices for the answer.
What is the culture bump in the Trivia Story?
A woman shouldn’t go alone to the airport to greet a male business associate.
Jane said hello at the same time she put her hand out.
The man bowed as a greeting.
Jane should have used his name when she said hello.
4. Give a brief explanation for the culture bump.
Many Japanese, as well as some other Asian business people, will bow when meeting someone for the first time while most Americans, Latin Americans and Europeans as well as some Africans will shake hands or use a combination of gestures to greet business associates.
5. Give the common human situation. Simply copy from your step 5 and give a brief explanation that begins with the following words:
The different cultural reactions to this common human situation may lead to a difference of perceptions of one another and feed stereotypes. _______is unsure of how___________shows_________. (The first blank is the name of the person who had the bump and the second blank is the name of the other person(s) and the third blank is quality named in Step 7. ________now knows s/he has a blind spot (bias) in this area.
The common human situation is: Responding to meeting someone in a professional capacity for the first time. The different cultural reactions to this common human situation may lead to a difference of perceptions of one another and feed stereotypes. Jane is unsure of how her new colleague shows trustworthiness. She now knows she has a blind spot (or bias) in this area.
6. Ask the following question using these words.
How do you show__________?
What are other ways of showing_________?
(Fill in the blanks with the answer from your Step 7.)
How do you show trustworthiness? What are other ways of showing trustworthiness?